We are talking about them and us and how we can make judgements on groups of people without getting to know them.
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00:00 Introduction
02:20 Stereotyping
03:40 Generalisations, Deletions and Distortions.
05:40 Labels
09:25 Beliefs
11:35 Language Barriers
12:55 Know your biscuits
14:18 Missed opportunities
14:55 Outro