{"id":3164,"date":"2025-06-15T11:49:28","date_gmt":"2025-06-15T11:49:28","guid":{"rendered":"https:\/\/whatmakesthedifference.org\/?page_id=3164"},"modified":"2025-06-27T10:41:38","modified_gmt":"2025-06-27T10:41:38","slug":"c-l-e-a-r-support-training","status":"publish","type":"page","link":"https:\/\/whatmakesthedifference.org\/?page_id=3164","title":{"rendered":"C.L.E.A.R Support Training"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">C.L.E.A.R Support Training<\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img data-dominant-color=\"2e90a9\" data-has-transparency=\"false\" loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" src=\"https:\/\/whatmakesthedifference.org\/wp-content\/uploads\/2025\/06\/C.L.E.A.R-4-819x1024.webp\" alt=\"C.L.E.A.R support training to help you stay calm when dealing with crisis\" class=\"wp-image-3143 not-transparent\" style=\"--dominant-color: #2e90a9; width:483px;height:auto\" srcset=\"https:\/\/whatmakesthedifference.org\/wp-content\/uploads\/2025\/06\/C.L.E.A.R-4-819x1024.webp 819w, https:\/\/whatmakesthedifference.org\/wp-content\/uploads\/2025\/06\/C.L.E.A.R-4-240x300.webp 240w, https:\/\/whatmakesthedifference.org\/wp-content\/uploads\/2025\/06\/C.L.E.A.R-4-768x960.webp 768w, https:\/\/whatmakesthedifference.org\/wp-content\/uploads\/2025\/06\/C.L.E.A.R-4.webp 1080w\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-10321882a9ad03ca322cd6a69b1b7dd1\" style=\"color:#f7cd84;font-size:28px\">This isn\u2019t theory. We\u2019ve been on both sides of the call.<br>That\u2019s why the support we offer doesn\u2019t just teach\u2014it builds steady confidence you can feel, and skills that hold under pressure.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Call Handlers Supporting the Armed Forces Community<\/strong><\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-21bd50aeb61772d65f5784e56efa647a\" style=\"color:#f7cd84;font-size:28px\">Audience: Peer supporters, call handlers, welfare officers, and volunteers<br>Duration: 2 Days <br>Delivery: In-person, trauma-informed, interactive, and practical<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-61c7caeae046f85f2725fbfe8857e68f\" style=\"color:#f7cd84;font-size:28px\"><strong>C.L.E.A.R Support Training<\/strong> \u2013 Two days of immersive, in-person learning that brings calm focus to crisis calls. Through guided reflection and trauma-informed practice, participants gain emotional clarity, steady confidence, and solid tools to handle tough conversations\u2014and feel supported every step of the way.\u201d<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-e959c33b9e0007098e333c4e95eeed9a\" style=\"color:#f7cd84;font-size:28px\">Through practical exercises, guided reflection, and a trauma-informed lens, participants develop greater self-awareness, emotional regulation, and clarity in their role. The training focuses on equipping individuals with the mindset, language, and boundaries needed to respond effectively and safely in live scenarios, while maintaining their own wellbeing.<\/p>\n\n\n\n<p style=\"font-size:28px\">Key learning outcomes include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-text-color has-link-color wp-elements-fdb534c9ee7e10cb6d8ce0ec7e5f089b\" style=\"color:#f7cd84;font-size:28px\">Greater confidence in managing sensitive or distressing conversations<\/li>\n\n\n\n<li class=\"has-text-color has-link-color wp-elements-6f72571c0eccecebe727792475e14dfe\" style=\"color:#f7cd84;font-size:28px\">A shared, consistent approach across teams for supporting callers<\/li>\n\n\n\n<li class=\"has-text-color has-link-color wp-elements-4b2bc87c7c46ecd9225796bfb519bcd7\" style=\"color:#f7cd84;font-size:28px\">Tools and frameworks to strengthen resilience and reduce escalation risks<\/li>\n\n\n\n<li class=\"has-text-color has-link-color wp-elements-5ebfec680bc7bb9e569fc60f15b0ab8d\" style=\"color:#f7cd84;font-size:28px\">Clear boundaries and referral routes that protect both staff and callers<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-c7bfb734c800ecfe52d7cb1467b3a50d\" style=\"color:#f7cd84;font-size:28px\">This programme is built specifically for non-clinical teams and prioritises <strong>emotional safety<\/strong>, <strong>practical language<\/strong>, and <strong>real-world application<\/strong>\u2014delivered in a way that reflects the realities of supporting the Armed Forces community.<\/p>\n\n\n\n<p style=\"font-size:28px\">For more information contact us here: <\/p>\n\n\n\t\t\t\t<div class = \"wp-block-uagb-cf7-styler uagb-cf7-styler__outer-wrap uagb-block-17466b8f   \">\n\t\t\t\t\t<div class = \"uagb-cf7-styler__align-left uagb-cf7-styler__field-style-box uagb-cf7-styler__btn-align-left uagb-cf7-styler__btn-align-tablet- uagb-cf7-styler__btn-align-mobile- uagb-cf7-styler__highlight-style-default uagb-cf7-styler__check-style-enabled\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1959-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"1959\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F3164#wpcf7-f1959-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1959\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1959-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-1959  \"><label> Your name\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\n<label> Your email\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\n<label> Subject\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n\n<label> Your message (optional)\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C.L.E.A.R Support Training This isn\u2019t theory. We\u2019ve been on both sides of the call.That\u2019s why the support we offer doesn\u2019t just teach\u2014it builds steady confidence you can feel, and skills that hold under pressure. For Call Handlers Supporting the Armed Forces Community Audience: Peer supporters, call handlers, welfare officers, and volunteersDuration: 2 Days Delivery: In-person, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"class_list":["post-3164","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C.L.E.A.R Support Training - What Makes the Difference CIC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whatmakesthedifference.org\/?page_id=3164\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C.L.E.A.R Support Training - What Makes the Difference CIC\" \/>\n<meta property=\"og:description\" content=\"C.L.E.A.R Support Training This isn\u2019t theory. 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