Working with Local Authorities
Extending Support for the Armed Forces Community in Your Region

Local authorities play a vital role in delivering meaningful, accessible support to serving personnel, veterans, and military families. At What Makes the Difference CIC, we work alongside you — building on your existing services, not duplicating them.
By collaborating with your Armed Forces Champion, community partners, and education teams, we help strengthen your Armed Forces offer and make your local commitment go further.
Our Approach
We take a collaborative approach that aligns with your local strategies and community needs.
Our work includes:
- Strengthening your Armed Forces Covenant delivery
- Supporting your Defence Employer Recognition Scheme (ERS) commitments
- Enhancing emotional wellbeing and resilience in schools
- Delivering trauma-informed training to frontline staff
- Offering direct support to veterans and families in transition
Everything we do is designed to complement and extend the services you already provide — ensuring joined-up, community-led support that works on the ground.

Why Partner With Us?
We work locally, with national insight. We understand the Armed Forces community.
We support your strategic goals. Our programmes align with priorities like social value, community cohesion, and inclusion.
We help you deliver on your Covenant commitments. Whether you’re looking to improve ERS status or strengthen internal training, we’re here to help.
We amplify your impact. With our help, you can offer more robust, joined-up support without duplicating efforts.
Let’s Strengthen Local Support Together
If your local authority is looking to do more for the Armed Forces community — in schools, workplaces, or across your services — we’re ready to work with you.
hello@whatmakesthedifference.org to learn how we can support your Armed Forces Champion and expand your regional impact.